Any questions?

Any questions?

Find the answer

What people have asked so far


Here you find some of the questions we are frequently asked. However, if we have not answered your questions, please write to us.


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If you are looking for the explanation of a specific expression, take a look at our Glossary!

What is the difference between Fresubin and a traditional energy drink from the supermarket?

All our Fresubin products are Foods for Special Medical Purposes (FSMP) with specific regulatory and compositional requirements. The composition is specifically designed to meet the needs of patients with or who are at risk of malnutrition and are used in a wide variety of healthcare settings.

Fresubin products deliver all essential building blocks for health like protein, vitamins, minerals and trace lements and are mostly suitable for complete nutrition.

Where can I buy Fresubin products?

Fresubin is exclusively sold in pharmacies and at home care providers or medical supply stores.

How long should Fresubin be taken for?

Please always follow your doctor’s advice. The duration of the usage of Fresubin depends on your individual situation and the effect you want to achieve.

Our recommendation

… to sustain and boost health status: 1 bottle of our essentials per day over a period of 3 months as they deliver the minimum effective dose of 400 kcal and 20 g protein per day.

… as nutritional support for cancer patients: 2 bottles Supportan per day. This is the optimal solution, also providing omega 3 fatty acids. Alternatively all high protein, high energy Fresubin products support you as well to avoid taste fatigue.

… however to manage diet against malnutrition: increase the caloric and protein intake per day as needed.  Here you can find out how easy it is to use Fresubin. You’ll find different examples.

How long do the products last unopened?

Our products are produced with a shelf life of at least 12 months. Every unit is marked with its individual best before date. So have a look at yours.

Can opened bottles be kept?

Opened bottles may be stored in a refrigerator for up to 24 hours.

Do I have to use Fresubin always on its own?

No, you can combine Fresubin products with your regular food or even entich your meal with Fresubin. We have developed and tried out different recipes using Fresubin for you. So you can vary your daily extra portion of energy and nutrients to make it attractive and delicious.

You can discover our Recipes here.

Do I need to go to the doctor before using Fresubin?

All Fresubin products are Foods for Special Medical Purposes (FSMP) and should be used under medical supervision.

If you want to support your health by using Fresubin, please talk to your doctor, dietitian or pharmacist.

I am milk-intolerant, can I still take Fresubin?

Normally, our Fresubin products are low in lactose. The exception is Fresubin YOcrème. If you are lactose intolerant, you have to avoid using this product. Speak to your healthcare professional before unsing Fresubin products.

Are there lactose-free products?

No. The Fresubin products offered in Australia are normally low in lactose. The exception is Fresubin YOcrème. Please discuss your condition with your healthcare professional before using Fresubin products.

Are there gluten-free products?

All Fresubin sip feeds are low in gluten.

Fresenius Kabi Australia Pty Limited - A company of the Fresenius Group © June 2020