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Terms and Conditions

Terms and Conditions

You must read and agree to the new Terms & Conditions in order to proceed


What's in these terms?

These terms tell you the rules for using the website  (our website).  This website is a dedicated online platform that provides patients and care givers with educational tools and resources all in one place to help support them on their home enteral nutrition journey

All content on this website has been reviewed and developed in compliance with the relevant industry codes including but not limited to ABPI Code or Practice for the Pharmaceutical Industry. 

Business information and product information

The information on this website is non-binding and intended for general information purposes only. It is not a substitute for professional financial, medical or other specialist advice. Users should not act upon this information without first seeking appropriate professional advice. Further, we are not responsible for the content of third party texts published on this website. The individual authors are responsible for their works. We do not assume any liability for damages which arise from the use of this information.

Releases on this website may contain forward-looking statements that are subject to various risks and uncertainties. Future results could differ materially from those described in these forward-looking statements due to certain factors, e.g. changes in business, economic and competitive conditions, regulatory reforms, results of clinical trials, foreign exchange rate fluctuations, uncertainties in litigation or investigative proceedings, and the availability of financing. Fresenius Kabi Limited does not undertake any responsibility to update the forward-looking statements in these releases.

Who we are and how to contact us?

We have two main trading companies in the UK

  • Fresenius Kabi Limited company number: 02182135. 
  • Calea UK Limited company number: 02506615

Our registered office is at Cestrian Court Eastgate Way, Manor Park, Runcorn, Cheshire, WA7 1NT.  Our VAT number is GB 534 9347 26. 

To contact us, you can use the website or you can email


By using the website, you accept these terms

By using the website, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use the website

We recommend that you print a copy of these terms for future reference.

By using the website, you accept these terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

We may make changes to these terms

We amend these terms from time to time.  We will use reasonable endeavours to notify you of any changes.  These terms were most recently updated in July 2022.

Updates to the website

The website and/or content may be updated and changed from time to time to reflect changes in legislation and guidance, to our products, our users' needs, clinical guidance and our business priorities as well as changes that are made to the website.  We will try to give you reasonable notice of any major changes.

We may suspend or withdraw the website

Our website is made available free of charge.

We do not guarantee that the website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

Our website is for healthcare professionals, patients and carers in the UK

Our website is directed to Healthcare Professionals, patients and carers residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

How you may use material on the website

We are the owner or the licensee of all intellectual property rights in the website, and in the content and material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the website must always be acknowledged.

You must not use any part of the content on the website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you copy or download any part of the website in breach of these terms of use, your right to use the website l will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Rules about linking and using material on our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website on any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of the content on our website other than that set out above, please contact

Our trademarks are registered

Fresenius Kabi, Caring for Life and Calea are UK registered trade marks of Fresenius Kabi. You are not permitted to use them without our approval, unless they are part of the material you are using as permitted under Rules about linking and using material on our website


The website has hyperlinks to Fresenius Kabi owned websites and are our responsibility.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to patients, which will be set out in the relevant contract.
  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
    • loss of profits, sales, business or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or 
    • any indirect or consequential loss or damange.


How we may use your personal information and the information that you provide

We will only use personal information as set out in the data protection statement

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and website to access the website. You should use your own virus protection software. You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website  via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.

Which country's law applies to any disputes

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

It is possible that the promotion for or the procurement of individual products, services and therapies portrayed on this web page is not permissible under the legal regulations valid in individual countries outside of the European Union. The web page shall not constitute a promotion of these products, services and therapies for these countries. Please note that the products displayed on this web page may not be available in all countries due to different registration status. This website may include different legal provisions and your use of such website shall be subject to the provisions provided therein. Any legal claims or lawsuits that may arise in conjunction with this website or its use are subject to the interpretation of the laws of England and Wales.

Information we collect by using Cookies

We use cookies on our website. Cookies are small text files that are stored locally on your computer by your web browser.

You can refuse the use of certain cookies for this website. Find out more about how you can change your cookie settings. Please note that if you choose not to accept the use of cookies you may not be able to experience the full functionality of this website. If you choose to delete cookies, you may have to confirm certain dialogues once again.

Your cookie settings are always related to the web browser you are using, and the settings are of no effect if you use a different web browser upon your next use of this website. Alternatively, you can manage the settings of your web browser or on your mobile device. Here you can delete cookies at your own discretion at any time.